I am struck that many of the assumptions, proclamations, and truisms associated with leadership, management, and organizational culture have no basis and are actually false. This is the case with the concept of change. President Obama was elected President on the platform of promised change. Churches split over change. People assert that change is all around us and that change is inevitable.
In organizations we have extreme views on change. Balance is one of the most difficult skills to accomplish concerning a whole host of issues. This is also the case when it comes to the concept of “change.” I see two basic approaches to change in the world, and both of them do not necessarily reflect balance. One approach to change says that all change is bad. Change is equated with evil and is deemed inappropriate. The other approach which is on the other end of the spectrum views all change as good. Sometimes, the end result of this approach is change for the sake of change. I do not see either view as particularly helpful, logical, beneficial, or even biblical.
I think that the Amish epitomize the view that all change is bad. While the Amish are very devout and hardworking people, I do not necessarily find their lifestyle as particularly spiritual or conducive to biblical truth. It seems to be based in a works salvation and equates wholesomeness with godliness.
Let me spend the majority of time here debunking the idea that “change is necessary and all change is good.” This is a worldly philosophy and assertion. Believers in Christ should view change differently than the world. First of all, you should be aware that one of the attributes of God is that He is unchangeable or immutable. The Word of God never changes. The truths of God’s Word never change. God never changes. Christ never changes. Truth never changes. Doctrine never changes. There are lots of things that never change and should not change. Certain theologians are asserting that our view of God should change. To believe that He has all-knowledge and all-power and is everywhere present and unchangeable is somehow antiquated concepts. I would say our view of God and His Holiness never change. God transcends time and culture.
Another common view regarding change asserts that if one is opposed to a certain idea or concept that is deemed better and more relevant that one is automatically opposed to change. This is an absolutely wrong and inappropriate argument. I would contend that the nature of the idea or concept determines ones attitude to change. Not all things must change or should change. A refusal to change might an example of “earnestly contending for the faith.” Anything that diminishes God’s glory or diminishes our having a theocentric view of life that glorifies God must be avoided. The basics or the fundamentals of the faith never change: plenary, verbal inspiration of Scripture; virgin birth of Jesus Christ; vicarious, substitutionary death of Jesus Christ; veritable resurrection; and visible return of Jesus Christ. These are the non-negotiables of the Christian faith.
Techniques or methodology might change, but truth never changes. However, the practical must be rooted in truth and orthopraxy must proceed from orthodoxy.
I began my association with the Transnational Association of Christian Colleges and Schools (TRACS) as a Commissioner in 1996. Eventually, I became a Regional Coordinator, and then, in January 2002, I was appointed as the Associate Executive Director. In this role I visited many campuses, conducted workshops, and consulted with individuals. One of my several presentations focused on the indicators of success of an institution. My colleagues and I identified the "Fab Five" and then the "Incredible Seven." as the non-negotible standards that gauge the success of an institution. The view is that weakness in any one of these major areas raises a red flag and indicates the overall weakness of an institution.
The issues or non-negotibles are governance, academic programs, faculty, finances, library, planning and assessment, and student development or services.
Governance includes standards for the governing board known as the Board of Trustees, Directors or Regents and the administration of a college, university, or seminary. According to Governance for Nonprofits, the governing board has two legal obligations and can be held liable when it fails to observe duty of care and duty of loyalty. Duty of care requires directors to "exercise the care, diligence and skill that an ordinary, prudent person would exhibit under similar circumstances" (Governance for Nonprofits). This means that a board must be attentive to matters brought before it, attend meetings, ask questions, challenge assumptions, and read and understand materials.
Duty of loyalty implies the pursuit of decisions in the best interest of the institution and avoidance of conflicts of interest. A board member must protect the interests and welfare of an institution. Duty of loyalty also implies duty of confidentality and duty of obedience. Duty of obedience requires board members to follow the organization's charter and bylaws. Bylaws exist for a reason and must be followed.
Successful educational institutions have governing boards that establish policy, maintain the financial stability of the institution, guide mission accomplishment, formulate and maintain the strategic vision and plan of the institution, and evaluate its effectiveness. The board does not micromanage. The board is concerned with policy; the administration is concerned with day-to-day operations. A successful board is clear as to its role and is not confused.
The second aspect of governance is administration. An institution must have an administrative or leadership team in place that is qualified academically and experientially. Management style, leadership skills, and temperament must be appropriate for the position. Demonstrated competence is very important for effective leadership as a Chief Executive Officer, Chief Operating Officer, Chief Academic Officer, or Chief Financial Officer. As someone has said "everything rises and falls on leadership."
I am still amazed how important coaching skills are in the success of a football or basketball program. Coaching skills and player ability are both important, but it takes both. A successful institution must have excellent governance in the form of competent and principled leadership from its governing board and administration. You can have resources, but if governance is weak or ineffective, the money will not guarantee success.
Academic programs. Successful educational institutions must have degree programs that are reflective of the mission and general institutional goals. The degree programs must have well-defined student learning outcomes, must be logical and have appropriate scope and sequence, must be adequately supported by the institution, and must reflect national norms. Christian institutions should not minimize or offer sub-standard general education or general studies. Well-designed educational programs teach the knowledge, skills, and attitudes required for a specific ministry or vocation and are absolutely essential.
Faculty. The faculty is the heart of an educational institution, especially Christian institution. The faculty must be qualified spiritually, academically, and experientially. The character of the faculty member is important and impacts the mentoring of a faculty member with a student. Faculty members should be concerned with the pursuit of doctoral degrees and be committed to professional development.
The first three non-negotibles are governance, academic programs, and faculty. Next week, we will deal with the other four: finances, library, planning and assessment, and student development or services. See you next week!